Question 1

How do we handle confidentiality?

Accepted Answer

Confidentiality means that everything discussed in our sessions remains private. However, there are exceptions: if you intend to harm yourself or others, if there is a child protection concern, or if our records are requested by a court of law, we must break confidentiality.

Question 2

Are you covered under extended health benefits?

Accepted Answer

Most extended health benefits have $500-2000 of coverage for Registered Clinical Counsellors. Marula Counselling provides you with an invoice after every counselling session which can be submitted to extended health benefits. Please check your extended health benefits as you may have coverage for these sessions.

Question 3

What populations do we work with?

Accepted Answer

Marula Counselling works with infants (0-3 years), children (4-10 years), youth (11-16 years), young adults (17-26 years) and adults (27+ years). Additionally we prioritize LGBTQIA2S+, indigenous, black and people of colour.

Question 4

How do Registered Clinical Counsellors differ from Psychologists?

Accepted Answer

In BC, Registered Clinical Counsellors hold a Master's Degree and are registered with the British Columbia Association of Clinical Counsellors. We provide counselling support for various mental health conditions, including anxiety, depression, trauma, and more, but we do not diagnose. We see you as the expert in your own life. Psychologists, on the other hand, hold a PsyD or PhD and can provide assessments and diagnoses in addition to counselling support.

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