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  • What does confidentiality mean?
    Confidentiality is the agreement between counsellor and client to keep discussions private. Everything we talk about in sessions remains private however there are a couple of limitations. We will have to break confidentiality if you were to harm yourself or someone else, if there is a child protection concern or if our records are requested by the court of law.
  • Are you covered under extended health benefits?
    Most extended health benefits have $500-2000 of coverage for Registered Clinical Counsellors. Marula Counselling provides you with an invoice after every counselling session which can be submitted to extended health benefits. Please check your extended health benefits as you may have coverage for these sessions.
  • What populations do we work with?
    Marula Counselling works with infants (0-3 years), children (4-10 years), youth (11-16 years), young adults (17-26 years) and adults (27+ years). Additionally we prioritize LGBTQIA2S+, indigenous, black and people of colour.
  • What is the difference between a Registered Clinical Counsellor and Psychologist?
    Registered Clinical Counsellors In BC, a Registered Clinical Counsellor holds a Masters Degree and maintains good standing registration with the British Columbia Association of Clinical Counsellors. We do not diagnose but instead provide counselling support for a variety of difficulties as well as mental health conditions. They may include anxiety, depression, grief/loss, trauma, psychosis, bipolar disorder, difficulties with family relationships, life transitions, fertility issues, brain injuries, child and youth mental health, attachment based parenting support and suicide risk. Counsellors see you as the expert in your own life. Psychologists Psychologists in British Columbia hold a PsyD or PhD. They provide assessments and diagnoses for mental health conditions in addition to counselling support.
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