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ICBC Counselling Services

ICBC offers Enhanced Care that automatically covers individuals for pre-approved treatments in the initial 12 weeks after a crash. That time can go by quickly, so it’s important to book your appointments right away to get the most out of your benefits.

If you have been in a car crash or were injured as a cyclist or pedestrian, you may be eligible for counselling benefits to support you during this time.

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Who

The ICBC enhanced care program offers individuals who have been a crash, free counselling. You don’t need a referral from a family physician or nurse practitioner, or approval from ICBC, but you will need your Personal Health Number (PHN) and your ICBC claim number.

If you were injured as a cyclist or pedestrian, you also qualify for these benefits.

What

Individuals are entitled to up to 12 sessions within the first 12 weeks following a crash or incident.

Why

An accident can be a stressful or fearful experience and can trigger many feelings and emotions. Counselling therapy can provide a number of benefits including overcoming the fear or trauma you may have experienced. 

How

To learn more about this program or to get started please contact us or book an appointment.

 

You will need to provide us with:

  • Your PHN (Personal Health Number)

  • Date of Crash

  • ICBC Claim number

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