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ICBC Counselling Services

ICBC offers Enhanced Care that automatically covers individuals for pre-approved treatments in the initial 12 weeks after a crash. That time can go by quickly, so it’s important to book your appointments right away to get the most out of your benefits.

If you have been in a car crash or were injured as a cyclist or pedestrian, you may be eligible for counselling benefits to support you during this time.

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Who

The ICBC enhanced care program offers individuals who have been a crash, free counselling. You don’t need a referral from a family physician or nurse practitioner, or approval from ICBC, but you will need your Personal Health Number (PHN) and your ICBC claim number.

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If you were injured as a cyclist or pedestrian, you also qualify for these benefits.

What

Individuals are entitled to up to 12 sessions within the first 12 weeks following a crash or incident.

Why

An accident can be a stressful or fearful experience and can trigger many feelings and emotions. Counselling therapy can provide a number of benefits including overcoming the fear or trauma you may have experienced. 

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How

To learn more about this program or to get started please contact us or book an appointment.

 

You will need to provide us with:

  • Your PHN (Personal Health Number)

  • Date of Crash

  • ICBC Claim number

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